1. Aspen Tree Service sends appointment confirmations, message notifications, and offers for tree care services to existing customers or new customers who have opted in to receive SMS notifications. The communications are sent via website forms or webchat.

2. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@aspentreeinc.com or 201-419-6097

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive messages in response to your queries and occasional messages with alerts and helpful information. For questions about your text plan or data plan, contact your wireless provider.

6. For privacy-related inquiries, please refer to our privacy policy.